1 reviews | Active since Mar 2009
Bad Service Disappoints
On the 5th of March I have not paid yet my bill for my Gardening Service for March, as life was really hectic and I just simply forgot. The service that was supposed to happen did not show on the 5th. I enquired by Saturday what happened and was told because I have not paid my monthly gardening service in advance, they discontinued my service. I was also told that I am breach of my 12 month contract. <br> <br> Is this true? Yes. Did I pay my service 5 days late? Yes<br> <br> Have I ever NOT paid my Rent a Gardner Bill? No in all the months I have never NOT paid my bill. Stephan and Erica showed me on my legal contract with them, but ignored me as a customer. They treated me like a naughty child!. Have they ever done something wrong. Yes on 2 occasions did they neglect to tend a piece of the garden, and I just reminded them of this without treating them like *********. I expected the same courtesy.<br> <br> Yes Rent a Gardener is within their legal rights, and maybe I have no leg to stand on for paying 5 days late. Also I cannot terminate my contract. without them charging cancellation fees. I just feel so frustrated that a company can get away with such terrible service.
