REFUSAL OF REFUND

On the 30th of April 2014 I tried to do a online booking. I was unable to complete the booking as my payment did not want to be accepted. I was suppose to pick up the car the 1st of may 2015. <br> <br> On the saterday the 2nd of may I got a message on my phone to say payment for rent a car went off my bank. I tried phoning them and R150 rand of airtime later finally got through to them only to be told its past the pick up date that I must go to their website to write my concerns. I did write to them only to find a response from Adriano de Santis from Manchester to say I will no be refunded as there is a failure to pick up terms and conditions.<br> <br> I did not have any details that the booking was confirmed or up to now does not even know where I was suppose to pick up the care. The booking never completed online that's why I only phoned them on the 2nd when the payment went off my bank. Please see as per bank statement:<br> <br> 02/05/2015 PURCHASE/CNP <br> [URL Removed] MANCHESTER GB <br> 00000 PURCHASE DT: ***84 R 780.33 <br> <br> All I want is my money paid back to me as I never completed the booking. I never got a car. <br> <br> Email: [Email Removed] Driver Andri Oosthuizen<br> <br> <br>