VH
Vernicia H

1 reviews | Active since Aug 2020

20 May 2022, 14:12

Unprofessional and ******

I wish I had came here before buying from a complex that is managed by them. Every review here is true, they are unprofessional and extremely ******. I just got off the phone with a girl called Lizette. I called to ask her why my levies statement came back as R3200 and not the R2400 that I usually pay. Mind you, this is not for a house but for a two bedroom apartment. She yelled at me and when I called her out on speaking to me like a child she got worse and hung up on me. I don’t care how spoiled you think you are, or how you’ve managed to convince yourself that the colour of your skin allows you to speak to paying clients that are essentially paying you, when u have a query I will ask. I will do my best to make sure I am the last black person to be undermined by her

0
Replies (1)
Renprop
Renprop's reply30 May 2022, 11:55
Official
Hi Vernicia. Thank you so much for bringing your customer service experience to our attention. Our top priority is to treat our clients with care and respect, and we are investigating this matter further. Please contact our offices on *** should you wish to speak to a manager, alternatively, please send any further feedback to ***.