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Noxolo N

1 reviews | Active since Apr 2019

12 Aug 2019, 13:38

RenProp Sandton Utterly Disrespectful

I moved into an apartment rented out by Renprop Sandton on 1 August 2019 under the agent by the name of Joseph Mpofu. When i moved inn on the 1st, i had paid the deposit and rent way prior. The flat was not painted, faulty taps, blocked bath drain,the pant on doors was peeled off, ceiling wasnt painted, it was filthy and i had no tag to enter the premises, etc etc. After nagging daily for the Repairs department to come fix the issues, i finally received an email from a renprop employee by the name of Ladine Henderson, she called to set an appointment (2 weeks after i moved inn) for the maintenance workers to come fix the issues. I explained to her that i cannot take a day off work and the maintenance guys can come either after hours or on weekends. Keep in mind that these were issues i found when i moved inn. Now Ladine Henderson says i can either stay in a house that has these issues (a house with a tap that doesn't work and a bathtub that doesn't work) or pay the maintenance workers myself. I paid over R16000 when i moved inn and this is now i am being treated. I am utterly disgusted by Renprop Sandton and i advise anyone to NEVER use them.

They are beyond disrespectful.

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Replies (1)
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Noxolo N's update12 Aug 2019, 14:31
Reviewer Update
So i just spoke to Lesley Mandy who is the manager. I expected a different outcome when i managed to get a hold of her. She is as disrespectful as the rest of her staff. Her exact words were, ''I can either make myself available and there is nothing i can do", when i told her i would deduct the "maintenance money from the rent", she told me she would change the locks and i would be kicked out, she also threaten me with lawyers. Renprop are bullies and i will not leave this lying down, I have contacted EAAB & Rental Tribunal and Consumer protection Act.

DO NOT USE RENPROP,