Renprop phathetic response on their Agent mess

I am very dissapointed by the pathetic response . Renprop Agent Charles facilitated the rental of my property during the rental we had a lot of problems with the tenant and nothing on the contract was done right. When we reach a stage where we had to complain I was told the Agent used is personal banking details to pay us and Renprop is not responsible for this transaction .

The Manager Debbie further indicated to me that ,I must lodge the complain to the EAAB not them ,but the said agent was dissmissed for performing the deal using Renprop recourse ,how can you punish someone while u don't pay the mess he made to the property owner.

Recently we notice the David and Goliath approach by Renprop towards us.

I was told the matter is closed ,that's even if the matter is still sitting with the EAAB.

This Approach makes us wonder how many other client has gone through this and the treatment given to us.

Any one who has the similar or related problems I suggest we start talking and let Renprop take responsibility for their staff.