1 reviews | Active since Dec 2021
Renprop
Dealing with these people specifically Amy Keatley has been such a horrible experience. I stayed at Manhattan and let me tell you these people don't want to refund deposits they charge you for things that you didn't damage and find every little thing to not return your deposit.
I hired Sweep south to clean my unit before vacating but they are still charging me R700 for cleaning of unit because it was apparently not properly cleaned, and Amy Keatley told me to take up this issue with sweep south not her. R121 for broken stove knob which I found broken and I sent them proof of this.
R700 for 'deep cleaning' of just the stove oven alone and a whole lot of other stuff that don't make sense which sums up to R3700.
Please save yourself the trouble and avoid Renprop at all costs. They are the business of ******ing money from innocent people.
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. Please note that all deposit deductions are processed strictly in line with the lease agreement, the ingoing and outgoing inspection reports, and the Rental Housing Act. Charges are only app**** where supported by documented evidence or invoices for required maintenance or cleaning.
We understand how frustrating this situation must be and would like the opportunity to review your case further. Kindly contact us at (011) *** with your lease details and inspection documentation so that we can investigate and provide clarity on the deductions made.
Kind regards,
Renprop Property Management
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. Please note that all deposit deductions are processed strictly in line with the lease agreement, the ingoing and outgoing inspection reports, and the Rental Housing Act. Charges are only app**** where supported by documented evidence or invoices for required maintenance or cleaning.
We understand how frustrating this situation must be and would like the opportunity to review your case further. Kindly contact us at (011) *** with your lease details and inspection documentation so that we can investigate and provide clarity on the deductions made.
Kind regards,
Renprop Property Management