Poor customer service

Poor customer service from Portfolio Manager, Hermann Frederick!

I emailed him and he did not reply to my email requests. I called him and gave a poor excuse that my complex is not the only one he manages! To make matters worse he said he will email me feedback and I am still waiting!!!!

This is absolute BS! Taking into consideration the high amount of levies one has to pay as an owner! This is definitely not a service worth paying for!

I asked 3 simple things: 1. Please disconnect a cellphone number off the intercom. (When i checked yesterday, the number was still connected.)

2. Please circulate email to residents of complex that their kids must stop playing in my and other people's yards. (Hermann said he has spoken with trustees and will forward me their feedback. Still waiting)

3. Landscaping of the complex is not up to standard. Please can you get gardeners to trim the bushes and ensure consistency in gardening. (Still no feedback)

Levies cost R2300!!!! I am up to date with payment! Why am i not receiving the service that is required?

Pathetic! Undermining! Don't give a F attitude! Useless! *********! Poor leadership! Lack of customer service!