Horrible Experience

My trouble with Renprop began the day I moved in.

1. The unit I viewed is not the one on the contract. 2. The units at The Link, Rivonia have a humidity problem. This is because there are no windows in the bathroom. There was significant rust on the bathroom door and cupboard hinges. There was also a mould problem I had to deal with during my stay. 3. There was a water leak in the kitchen. 4. The bathroom stopper was not working(It was never fixed by Renprop) 5. I did not get an access tag and remotes. It was a nightmare trying to get these from Ladine. I got them after 3 months. 6. Curtain rails did not have hooks and stoppers.

On moving out, they brought in a company to do the exit inspection. This company was not involved in any way during the entry inspection. This company(Bluspec) seems to be making money from inflating cost of bulbs and other small items. Also on moving out, Ladine tried to charge me for issues that I found already broken when I moved in and the mould problem. She later retracted when I sent her the entry inspection list.

The issues you will face with Renprop will all have to do with Ladine. I don't know if she is just overworked or incapacitated to do her job. She does not respond to emails and takes her time to resolve issues which will frustrate you.