Please train your staff at Century City

Just had a horrible experience with one of your staff members at your Century City branch, one, Shenley Gush. My goodness did she go for any training at all on customer? Terrible attitude and demeanor, no smiles not that it really matters but don’t make your clients feel as if they are ********* or ********** for just trying to send money through your services. If something not clear explain to the client. I was infuriated. I use your services almost every 3 months and your Bayside staff are good but a complete contrast to my experience at Century City. Please, I repeat, train your staff on good customer care and it’s importance. I would never recommend anyone to that branch. The challenge I see I. South Africa is when you go through such a negative experience you start to wonder if it’s ******, xenophobia, all the negative aspects that plague this beautiful country that are continuously highlighted in the media and yet it’s just bad staff attitude and poor moral. Please work on this.