HORRIBLE SERVICE

<p>I have actually never ever experienced such horrible service from a company. They have made my first time moving out to be a complete and utter bull**** experience. From day one there was lack of communication except when it came to paying them money. When it comes to getting my money back, they have suddendly made all kinds of excuses. First it was oh we will have your deposit returned within 7-10 working days, which I patiently waited for. When I emailed again to find out the dates I was told ON or BEFORE the 14th February 2017. I called on the 14th of February to be told that the finance department was in meetings all day, eventually I got through to Marchelle, she advised me that she will speak to the finance department and find out if my deposit was part of the payment run and that she will let me know in the morning being 15th February 2017</p> <p> </p> <p>It is now 11:32 and no response to my emails, no response to my calls. I was again told that she will be in meetings all day.</p> <p> </p> <p>I would like to have this sorted! I will be going to the Obudsman if I do not receive my Deposit ASAP.</p> <p> </p> <p> </p>