JJ
Jowairiya J

1 reviews | Active since Nov 2017

06 Oct 2021, 17:36

RENEW IT UMHLANGA IS NOT UP TO STANDARD WITH THE SERVICES THAT THEY OFFER

I recently got my vehicle repaired at renew it and it was an extremely difficult journey. There were couple defaults when I recieve my vehicle such as a part has not been replaced, messy paint work and the alignment was not done. I am currently insured with discovery and unfortunately it was the only option they have given me to repair my vehicle at that given repair centre. I took the vehicle back twice and recieved no joy. I had to pay another alignment company to get my vehicle sorted out it's the frustration of running around and wasting time to get them to sort my vehicle out. It is absolutely pathetic and disappointing to have my vehicle repaired at renew it.

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Replies (1)
Renew-it Umhlanga
Renew-it Umhlanga's reply07 Oct 2021, 11:36
Official
 
 
Good day Jowairiya,

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the management at the Umhlanga branch and they will be in contact with you.

The Renew-it Team, always@yourservice.