***********, unprofessional, poor communication

They asked me to bring my vehicle in for autobody repairs on 27 May 2021, and after 5 days, they called for me collect it, only to inform me that they have not obtained a major part, being the left rear wheel arch moulding.

However, they still required that I pay the R3,000.00 excess in full for an incomplete job, based on the (empty) promise that they would obtain the part and repair the vehicle by latest 23 June, and I am to drive my unfinished vehicle until then.

It is now 6 days past that deadline date and they did not have the decency to inform or communicate with me, until I enquired about the status today. Karthy Naidoo’s response when we eventually spoke, after my calling him 3 times, was to claim complete innocence and to not take any responsibility, but rather he proceeded to blame the car part supplier for the delay. That is so ridiculous and intolerable!