zero customer satisfaction!

Absolutely no customer orientation! No value for customers time or resources! Complete don’t care attitude on customers challenages and offers no asssitance to make the customers life any easier! My repair said it would be complete in 5 to 7 days. Then went to 10 to 15 days. I only got my car 22 days after dropping it off for repairs. I had such minor damage and I could not understand this time frame. They assumed I had a rental vehicle, which I did not. I was using Uber because they told me that it would be a very short repair time. They could not care about much money and costs I was incurring! They tell me to come through on day 21 of repair, as my vehicle was ready. At 5pm when I arrive at the dealer they tell me my car is still not ready! So I have to find my own way back home and then come back the next day. When I finally pick my car up, it’s evident someone from the repair centre was driving my car as my mileage was increased my 100km and my fuel was depleted. I have them a full tank. I got under. 1/4 tank back! I still had to pay the full excess when fetched my car! Pathetic and I am mortified by their service delivery! Don’t ever use them please!!!!!