You took your time fixing it, but it is still not fixed!

My wife’s fender bender with her new car started a shocking experience at Renew-it Rivonia. Don’t let the big beautiful building fool you.

I was told before I delivered the car for repairs that the parts have been ordered.

When I delivered the car myself and other customers had to sit and wait for the customer service agents are having a chat and drinking their morning coffee.

Getting hold of them to get an update is almost impossible. Even their head office customer service call centre are just as useless.

2 weeks later I got a call the car is fixed and gone through their quality check etc. Well the person doing the quality check needs some glasses. The workmanship is shocking.

Don’t use these people. The name should definitely not be Renew-it. Maybe it should be “Can’t Fix-it”.