You can do better

A most unpleasant experience with renew it rivonia . Despite being prepared for delays in fixing my hail damaged car, the extent of the issues upon its return was truly disappointing.

Upon collection, my vehicle exhibited several concerning issues, including paint marks, loose ceiling fittings, misaligned window fittings, and dirty seats with paint residue. Furthermore, there were still residual paint marks on the windows, which left the overall appearance quite tacky.

I understand that delays and occasional oversights can occur, but the condition in which my car was returned reflects poorly on the professionalism and attention to detail .

I urge the Rivonia branch to take immediate steps to rectify these issues and prevent similar occurrences in the future. As a customer, I expect a certain level of quality and care, which was clearly lacking in this instance.