LM
Lekgowa M
1 reviews | Active since Jul 2021
29 Jul 2021, 10:57
Worst Panel beating experience
This has to be by far the worst panel beating experience I have ever had. I have been waiting for my car for almost two months after my insurance claim was approved. They are not honest about when my car will be finalised. I would not recommend anyone to use this panel beater.
Helpful (0)
Replies (10)0
Replies (10)
Renew-it Rivonia's replyOfficial
29 Jul 2021, 11:10 Good Day Lekgowa
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that the vehicle is currently in the quality control department, once it is ready they will contact you to collect it.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that the vehicle is currently in the quality control department, once it is ready they will contact you to collect it.
The Renew-IT Team, always@yourservice
Renew-it Rivonia's reply29 Jul 2021, 11:10
Official
Good Day Lekgowa
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that the vehicle is currently in the quality control department, once it is ready they will contact you to collect it.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that the vehicle is currently in the quality control department, once it is ready they will contact you to collect it.
The Renew-IT Team, always@yourservice
LM
Lekgowa M's updateReviewer Update
29 Jul 2021, 11:20I was informed that the vehicle will be in painting on Monday and quality control by Wednesday. Now I am being told I will not get my car as promised tomorrow. I have been waiting for 2 months for a two-week job.
LM
Lekgowa M's update29 Jul 2021, 11:20
Reviewer Update
I was informed that the vehicle will be in painting on Monday and quality control by Wednesday. Now I am being told I will not get my car as promised tomorrow. I have been waiting for 2 months for a two-week job.
Renew-it Rivonia's replyOfficial
29 Jul 2021, 11:22I will ask Nikita to update me on the latest
Renew-it Rivonia's reply29 Jul 2021, 11:22
Official
I will ask Nikita to update me on the latest
LM
Lekgowa M's updateReviewer Update
29 Jul 2021, 11:24I want my car tomorrow as promised. You have been postponing for 4 weeks now. I hope no one ever uses your panel beater again.
LM
Lekgowa M's update29 Jul 2021, 11:24
Reviewer Update
I want my car tomorrow as promised. You have been postponing for 4 weeks now. I hope no one ever uses your panel beater again.
Renew-it Rivonia's replyOfficial
29 Jul 2021, 12:19I apologize for the inconvenience caused
Renew-it Rivonia's reply29 Jul 2021, 12:19
Official
I apologize for the inconvenience caused
LM
Lekgowa M's updateReviewer Update
29 Jul 2021, 12:27Will I get my car tomorrow as promised? This is the 4th Friday on which I was promised to collect my car. Will I be following up on my car on this platform next week as well? Next week will be the beginning of the 3rd month since the repairs on my car started.
LM
Lekgowa M's update29 Jul 2021, 12:27
Reviewer Update
Will I get my car tomorrow as promised? This is the 4th Friday on which I was promised to collect my car. Will I be following up on my car on this platform next week as well? Next week will be the beginning of the 3rd month since the repairs on my car started.
Renew-it Rivonia's replyOfficial
29 Jul 2021, 16:38Your vehicle wont be ready tomorrow as your service advisor advised
Renew-it Rivonia's reply29 Jul 2021, 16:38
Official
Your vehicle wont be ready tomorrow as your service advisor advised
LM
Lekgowa M's updateReviewer Update
29 Jul 2021, 18:28So I am getting my car next month, 3 months later?
LM
Lekgowa M's update29 Jul 2021, 18:28
Reviewer Update
So I am getting my car next month, 3 months later?
LM
Lekgowa M's updateReviewer Update
29 Jul 2021, 18:30When will I get my car, commit to a date
LM
Lekgowa M's update29 Jul 2021, 18:30
Reviewer Update
When will I get my car, commit to a date
Renew-it Rivonia's replyOfficial
04 Aug 2021, 14:25Unfortunately i don't have a date
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Renew-it Rivonia's reply04 Aug 2021, 14:25
Official
Unfortunately i don't have a date
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