SJ
Shelley J
1 reviews | Active since Apr 2018
23 Aug 2021, 16:44
Worst panel beaters in Rivonia
I have only received terrible service from Renew it Rivonia. My car went in for a repair in May this, year and it took 2 months for me to get it back. Once delivery to me, the workshop had broken my door panel and one in my boot. It's now August and I am still waiting for feedback on when the parts will be delivered in order for my car to be sorted. I will be taking this, up with the Ombudsman as this, is not the first bad customer experience for this particular branch. No one gets back with concrete feedback and I had to pay for the repair in full! Do not book your car for a service at this branch!
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Renew-it Rivonia's replyOfficial
23 Aug 2021, 17:42Good Day Shelley
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
Renew-it Rivonia's reply23 Aug 2021, 17:42
Official
Good Day Shelley
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice