1 reviews | Active since Jul 2020
Worst Experience Ever
If there was a minus rating for the company, I would have gladly selected it.
This organization has absolutely no customer centrisity.
From the consultant Andrea till the manager Brendon.
Re new It HQ should really concider auditing this branch.
No feedback is provided They don't return calls They lie continuously The workman ship is horrible Missing parts New Errors
My car was with them for a simple computer change which took them months to resolve (By the way they used a 3rd party) only to get my car back in a worse condition, even after paying them.
I have finally found a company that is able to fix my car up to the proper standards.
Re new it HQ, This Rivonia branch is tarnishing your brand name, I personally will never take my cars back there and will advise against anyone else to take there cars there.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your service and repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the director at Renew-IT Rivonia and they will be responding directly with you to find an immediate resolution.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your service and repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the director at Renew-IT Rivonia and they will be responding directly with you to find an immediate resolution.
The Renew-it Team, always@yourservice