BM
Brandon M
1 reviews | Active since Mar 2022
18 Mar 2022, 18:22
Worst Experience
This is the worst experience I've ever had, I am now 3 weeks without a car. I have been told that my car was in the paint shop step 3/5 and then I was next told that the part they had was too small and that they needed to source another one from the supplier and of course no one has the part anywhere. I have received poor communication and false promises. Wouldn't recommend this place to anyone.
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Replies (2)
Renew-it Rivonia's replyOfficial
22 Mar 2022, 09:53Good morning Brandon,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for lack of communication ,workmanship , poor services received ,delays in repairs and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia and they will be in contact with you.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply22 Mar 2022, 09:53
Official
Good morning Brandon,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for lack of communication ,workmanship , poor services received ,delays in repairs and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia and they will be in contact with you.
The Renew-it Team, always@yourservice
BM
Brandon M's updateReviewer Update
04 Apr 2022, 13:53I received my car last week and was happy with how the back bumper was fixed. However my car was returned to me with a flat battery which has now resulted in me having to get a new one.
BM
Brandon M's update04 Apr 2022, 13:53
Reviewer Update
I received my car last week and was happy with how the back bumper was fixed. However my car was returned to me with a flat battery which has now resulted in me having to get a new one.