Woefully Unproffessional

At this point I am writing a third review regarding the same issue in a span of over a year. I took my car to Renew-it Rivonia for rectification on my lights twice last year. First it was for assessment by them and secondly by the insurance rep. Each time I have had to call them numerous times to even get a lookin on what needs to be done, I have had several email correspondence in addition to this, before I can even get a booking. My insurance has long authorized the rectification, it took me over 3 months to get a booking following that authorization. when my car was assessed by Renew-it Rivonia they informed me it wont take longer than a day to rectify the issue. they got me a booking end of April 2021, my car was there for a week and a bit and they still hadn't made progress on it, partly because of unforeseen issues and partly because of a mistaken allocation on their part - they had incorrectly classified my car as awaiting insurance authorization. I had to take my car for an emergency personal issue, and they promised me they would call me within a week to inform me to bring in the car as they would have ordered the necessary parts to fix my car lights. it's been a month now, I have made unreturned calls to find out if the parts have been ordered. To no avail. I am driving a car without lights and I am constantly in danger if I drive at night, I am fed up by this and considering legal action now, which, should anything happen to me while driving this car in its current state, is almost certainly due to to this problem because I am sometimes forced to drive at night when I can barely see anything. This issue has been attended to by Veronique Gould, Brendhan Randall and the most recent booking ( and booking error) was made by Scoble Janine, all of whom I have contacted more than one time, and still I remain with an unfixed car