EP
Emma P

1 reviews | Active since Jan 2018

08 Jan 2018, 11:40

What a dissapointment

I dropped off my car after it has been approved by my insurance, I then went away for 3 weeks. Assuming my car will be ready or almost ready by the time i get back. While i was away my car was seen driving on the roads without my permission. According to the website tracking process of Renew-it, my car was going through final inspection and it wouldn't take much longer, a notice said "speed bump" with regards to parts not arriving. How on earth did my car make it all the way to final inspection if parts had not arrived.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply16 Jan 2018, 08:38
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @Your Service
www.atyourservice.co.za