NV
Nokuphila V
1 reviews | Active since Jul 2021
20 Apr 2022, 12:23
Unhappy customer 😡
My car was taken on 06/02/2022. I only got the authorisation later. Parts were ordered on the 28th of Feb and even still today they are still waiting for those parts. My car has been there for almost 3 months now. I’m really not happy shem.
Helpful (0)
Replies (4)0
Replies (4)
Renew-it Rivonia's replyOfficial
20 Apr 2022, 14:01 Good afternoon Nokuphila,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for lack of communication ,workmanship , poor services received ,delays in repairs and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for lack of communication ,workmanship , poor services received ,delays in repairs and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply20 Apr 2022, 14:01
Official
Good afternoon Nokuphila,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for lack of communication ,workmanship , poor services received ,delays in repairs and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for lack of communication ,workmanship , poor services received ,delays in repairs and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
NV
Nokuphila V's updateReviewer Update
25 Apr 2022, 13:52Haven’t received any call from anyone and I still don’t have my car back. 😩
NV
Nokuphila V's update25 Apr 2022, 13:52
Reviewer Update
Haven’t received any call from anyone and I still don’t have my car back. 😩
Renew-it Rivonia's replyOfficial
28 Apr 2022, 09:38Good morning Nokuphila,
Trust you are well.
Please confirm if you have not been contacted to date ?
Warm regards
Trust you are well.
Please confirm if you have not been contacted to date ?
Warm regards
Renew-it Rivonia's reply28 Apr 2022, 09:38
Official
Good morning Nokuphila,
Trust you are well.
Please confirm if you have not been contacted to date ?
Warm regards
Trust you are well.
Please confirm if you have not been contacted to date ?
Warm regards
NV
Nokuphila V's updateReviewer Update
28 Apr 2022, 14:04I took the liberty to call them myself and still Kia hasn’t delivered the parts after 3 months.🙄
NV
Nokuphila V's update28 Apr 2022, 14:04
Reviewer Update
I took the liberty to call them myself and still Kia hasn’t delivered the parts after 3 months.🙄