NM
Nduduzo M

1 reviews | Active since Oct 2020

10 Feb 2021, 10:01

Unhappy client

My insurance took my car to Renew it Ravinia, I was assisted by Branden. The service that I received was very poor they change my old light and and the installed a light that doesn't light and it takes in water. My car suspension was not fixed but he claim that he did fix it. Yesterday I fetched my car from him today the car was stack on my way to work. He promised to change the light because my insurance paid for it. After I took a change the story his telling me to contact my insurance. Renew-it Rivonia they also drain petrol in my car I had to go buy petrol with the container. I will never refer any one to use Renew-it Rivonia to fix his car. they have very poor service they had my car from the 6 October until yesterday but still my car is not fixed.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply10 Feb 2021, 14:35
Official
Good day Nduduzo

Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your service expectations.

We have addressed this issue with the management at the Rivonia branch and have been advised that the suspension work was carried out as authorized and the vehicle passed wheel alignment and repairs as per the authorization.

Brendhan also checked the vehicle and there was no water ingress on the right side headlight which is new.

The Renew-it Team, always@yourservice.