They should do better.

My consultant Janine was incredible, great communication and really helpful. I wish this could have been the same with the rest of my experience. The QC department is terrible. My car came in for repairs as Discovery Insure insisted on Renew IT as they are Ford Approved and, and, and...

I came to fetch my car on Thursday the 11th after the QC was done. There was a ***** in one of my tires, the indicator light was not fixed and the wheel alignment not done as per the quote and authorization. I left my car and returned on the Friday. On the Friday we noticed that paint got on the side mirrors, the car had dirty finger marks all over and there was even a paint burn on the side of the car. They had to fix it which left me again sitting in the lounge area for quite some time. Received my car and realized the wheel alignment was still not done.

It is now Monday and I am back so that they can do the wheel alignment.