WN
Wanda N

1 reviews | Active since Jun 2015

22 May 2024, 20:49

The repairs took much longer than was promised

The repairs took much longer than was promised. They did not keep me updated on progress. I had to follow up constantly.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply23 May 2024, 08:20
Official
 
Good morning Wanda

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the management at Renew-It Rivonia.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice