jj
jeane.herholdt jeane.herholdt

1 reviews | Active since Jun 2017

26 Jun 2017, 12:15

TERRIBLE SERVICE - causes your car to be more of a danger on the road then what they actually fix the car

<p>my car was in a minor car accident - only the door was a bit bent - nothing major.</p> <p>I took my car to Renew-it Rivonia, they all seemed great when i got there promised me that all will be sorted out - it will take about 4-5 working days as they already ordered all the parts that was needed.... well how sadly was i mistaken.</p> <p> </p> <p>First of all - when i took my car in - on day 3 they told me that they are only ordering the parts then, so obviously now there will be a delay in fixing the car. they had my car for almost 2 weeks.</p> <p> </p> <p>When i got the car back - all seemed great - until i got in the car - my side mirror (that did not have any damage on and that was not supposed to be replaced) i could not see anything as it is a alt part and not an original part </p> <p>i cant adjust the mirror i can’t open up my boot - my central locking only opens now and then and my car starts by itself when you put the key in - so my starter has also gone now.</p> <p> </p> <p>i will never recommend anyone to use then as the over promise but does not deliver at all.</p>

0
Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply30 Aug 2017, 11:53
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @Your Service
www.atyourservice.co.za