SN
Sihle N
1 reviews | Active since Oct 2022
25 Oct 2022, 21:03
Terrible service and zero communication!!!!
They don't even deserve a one star Rating. My car has been sitting with them for over 4 weeks now (minor bumper damage and left headlight replacement ). Their communication is terrible , they don’t even tell you why there is a delay. Do not take your car there!!!.... I don't understand why insurances still insist on using them. And every time I call them, Isaac is always in meetings or with a client and they never call back to communicate. I left my car there on the 4th of October 2022, I ubered there twice to check in the vehicle and 4 weeks later THERE HASN’T BEEN ANY WORK DONE ON THE CAR!!!
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Renew-it Rivonia's replyOfficial
26 Oct 2022, 10:35 Good morning Sihle
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply26 Oct 2022, 10:35
Official
Good morning Sihle
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice