TM
Tebogo M

1 reviews | Active since Nov 2015

15 Nov 2019, 17:23

Terrible Service

I am disappointed with the terrible service received. Apart from loosing a weeks worth of work due to an authorization letter that was already sent by the insurance to now, confirming yesterday that the vehicle will be ready and not receiving any feedback, not a single world.

I followed up multiple times till they knocked off without getting back to me or updating me. I have returned the car that I borrowed in the meantime as they confirmed my vehicle will be ready today. Now they have knocked off with no update and I am stranded now without a car. Very disappointed.

0
Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply18 Nov 2019, 08:59
Official
Thank you for your feedback.

We wish to apologize for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Kind Regards