TR
Teri R
1 reviews | Active since Oct 2016
18 Apr 2019, 13:22
still angy client
I have been holding to talk to my consultant Nomsa to find out when my car will be delivered. Mi way/ Re new it Rivonia promised to have my car ready yester after I logged a complain on Monday.
To our surprise we got there the was paint came off when they were washing the car. They did not have the decency to contact us to tell us not to come anymore . We were told to leave and our car will be delivered today at 10.. We have been calling and no one seem to be wanting to talk to us.
What type of service are you giving your client. Please respect us enough to have someone contact us to give us feedback.
Can we have our car back please
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Renew-it Rivonia's replyOfficial
23 Apr 2019, 13:17Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Renew-it Rivonia's reply23 Apr 2019, 13:17
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).