AR
Arthur R

1 reviews | Active since Nov 2021

01 Dec 2021, 12:21

Stay away! Funny business!!!

We just picked up the car and they left white paint on it. Not really good since our car is blue! Insane!

0
Replies (5)
Renew-it Rivonia
Renew-it Rivonia's reply01 Dec 2021, 13:12
Official
 
 Good day  Authur Rapp

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for lack of communication ,workmanship , poor services received ,Delays in repairs  and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  

We have addressed this issue with the management at the Renew-IT  Rivonia  and they will be in contact with you.

The Renew-it Team, always@yourservice 

 
AR
Arthur R's update01 Dec 2021, 13:20
Reviewer Update
Never experienced such a bad service!!!
Maybe we should the car white now!
I am horrified
Renew-it Rivonia
Renew-it Rivonia's reply01 Dec 2021, 13:50
Official
We will attend to your issues
AR
Arthur R's update01 Dec 2021, 16:47
Reviewer Update
Yes, pls refund me the addition 50%. One again, to explain the problem with this company:

Somebody drove into our parked car. Renew it made a quote over 20 000 R. So the insurance agreed to cover 20 000R. We asked Renew it if this would be the final price and they said yes. Now once the car is fixed they say it’s 30.000R and they refuse to release it unless the bill is paid for. Stay away from this unserious company.
Renew-it Rivonia
Renew-it Rivonia's reply02 Dec 2021, 10:44
Official
The branch contacted you yesterday and refuse to bring the vehicle