1 reviews | Active since Jul 2022
Stay as far away from this place as possible!!!!
Stay as far away from this place as possible!!! The only reason I went here is because my insurer (Santam) gave me no option.
It had to go in to have a small bump on my drivers door fixed. Needless to say, when I collected my car, it had more problems than when I had dropped it off. The window won't roll down properly, the speaker on the door wouldn't work, the car was filthy with *****s and mess all over the place.
The floor manager (who I won't name) has no clue what is going on. Promised to check my car and didn't. Told me that if I take it, they would come and fetch it the next day to rectify the damage only to phone me the next day and tell me that I have to bring it in myself as he wasn't aware his drivers aren't insured (this is the manager - has no clue about his own company policies).
I think the worst part about this whole thing is the attitude they give you. You point out something blatantly wrong and they almost look at you like you're nuts - it's mind blowing.
I repeat, save yourself the stress and go somewhere else.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
