1 reviews | Active since Apr 2011
SHOCKING service - I have waited for over a month for my car
I have been waiting for my car for over a month. I have been messed around with excuses for the first couple of weeks and since then no apologies, no explanation - only messages that contract each other *its in polish, then no its in paint, then its in repair, then in polich - round and round).
The worse part is I have escalated, I have put it on hellopeter, I have put it on Facebook - with no resolutions.
This is at the RIVONIA branch - the reason I am sending you this message is that it impacts your franchise as well becuase many people get confused. Ive had peopleon my FB saying things about the Sandton branch and when I say it was Rivonia they thingk its the same branch.
And I am hoping that you are more professional and will escalte for me (as oppsed to the scripted responses I got from Rivonia.
