JS
Jenny S
1 reviews | Active since Feb 2024
05 Feb 2024, 10:24
Shocking service
Worst service ever experienced and when we gave them the courtesy to respond to the terrible service their response was "thanks for the message". The constant updates are merely an automated service put in place and have no relevance to the actually job or estimated time to completion.
Helpful (0)
Replies (2)0
Replies (2)
Renew-it Rivonia's replyOfficial
05 Feb 2024, 10:41Good morning Jenny
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply05 Feb 2024, 10:41
Official
Good morning Jenny
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
JS
Jenny S's updateReviewer Update
05 Feb 2024, 13:52I wait in anticipation because after 4 months of these same type of promises I have no further expectations and just want to try and help others not to have to go through what we went through
JS
Jenny S's update05 Feb 2024, 13:52
Reviewer Update
I wait in anticipation because after 4 months of these same type of promises I have no further expectations and just want to try and help others not to have to go through what we went through