Shocking service, and return an unsafe vehicle

Shocking service. It would appear that the wheel alignment had not been done to my car, despite many claims that it had. Your failure to supply the alignment report over the last few weeks and my concern with regards to the warning lights and safety, I went and had an independent alignment check done at my cost and time. The alignment report shows the right rear wheel (the one damaged in the accident) being so far out the cars stability program was automatically disabled, thereby making it unsafe to drive. How do you return a vehicle to a customer when it’s clearly unsafe? Seriously disappointed in your quality of service, what else has been neglected in this repair?