NP
NANA P
1 reviews | Active since May 2023
03 May 2023, 17:13
*********** service/useless
Renew it is the worst panelbeater ever. This is my second experience with them and it's horrible my Renault duster I had to sell it after they fixed it. Now my audi Q2 is there since 15 March 2023 and it's May now telling me they waiting for a radiator what the **** is that for almost 3 months and I am paying for this. I can't be a customer and beg you to fix my car that I am paying for. You should be arranging for me to have a car since you taking your sweet time fixing my car that I know I will have to sell due to your incompetence. I am really unhappy with your service even after my countless emails you just don't care I am tired of this nonsense I am going legal
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Renew-it Rivonia's replyOfficial
04 May 2023, 09:06Good day Nana, Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Firstly, our apologies for not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Renew-it Rivonia's reply04 May 2023, 09:06
Official
Good day Nana, Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Firstly, our apologies for not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.