ZM
Zimkita M

1 reviews | Active since Dec 2017

23 Apr 2019, 14:11

Service Review & Gratitude - Sandra Ngwenya

I've had the best service from Sandra Ngwenya, at this branch. My vehicle has been at the other branches and never have I received regular and timeous updates - with a smile.

I'm listing all the qualities I believe Sandra has set the standard and example for all your advisors in this branch. She displays: Technical s****s and knowledge of car repairs; Excellent communication and interpersonal s****s; Customer service orientation; Conflict resolution; Being able to work under pressure; Teamwork (she delegated my service query to her team and later requested her manager, Mr Robbie Naicker to help so as to ensure my experience was up to her standards

If you're able to, I'd recommend she gets promoted at the right time so your branch doesn't lose her energy and valuable s****s. Thanks,

0
Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply23 Apr 2019, 15:14
Official
 

 Good Afternoon

On behalf of the Renew It Group may we take the opportunity to extend our appreciation on the level of service received. 
In an environment where service and the professionalism of our staff is of paramount importance, thank you for taking the opportunity to compliment Sandra and the team at our Renew-It Rivonia 
Kind regards