Service delivery failure for the 4th time

I am not a happy customer:

- I was involved in an accident.

- My vehicle was assessed with Renew-IT on the 13/06/2019

- My vehicle was taken in for repairs on the 25/06/2019

- My vehicles repairs was completed on the 05/07/2019

- I paid the excess of R3000.00 and picked up my vehicle on the 05/07/2019

- The workmanship and repair was utterly poor to say the least. ( Pictures can be provided )

- I expressed my dissatisfaction to my insurance company on the 06/07/2019 via e-mail.

- My vehicle had to be taken back to Renew-IT on the 06/07/2019 to be corrected, upon my arrival I had to wait to be assisted and further to this my vehicle was not booked in.

- I was requested to leave and return with my vehicle on the 10/07/2019.

- My vehicle was again taken to Renew-IT for the 3rd time.

1st – Initial repair.

2nd – To correct the work but had to leave.

3rd – To correct the work. 4th - to correct the work again 15/07/2019

- The courtesy vehicle was of poor condition with scratches and dings all over. ( Pictures can be provided )

- The courtesy vehicle did not have fuel.

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Throughout this process I have been inconvenienced by Renew-IT.