BM
Blane M

1 reviews | Active since Aug 2020

21 Jul 2023, 10:56

RUN A MILE

Absolutely shocking experience. Their ETA's never meet their deadlines and they constantly extend them leaving you without a car.

They tried to return our car three times, where the quality of the work was blatantly appalling, with gaps between sections so big that you could put your finger in them. The paintwork was also buffed through and was clearly visible and could be seen from a distance, which tells me quality control was never done.

We eventually picked up the car and took it elsewhere to get fixed. Renew-IT still won’t take accountability for their appalling work and are insisting on full payment for a job not done.

Would run a mile if your tow truck driver took you there.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply21 Jul 2023, 11:26
Official
 
Good day Blane,
 
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectations.

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
We have addressed this issue with the management at Renew-It Rivonia.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice