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adhir S

1 reviews | Active since Jan 2015

30 Aug 2019, 15:54

******* service

So this is my story my vehicle had been involved in a fender bender bonnet, fender and bumper has been damaged, replacement parts look like it was purchased from China mall. The workmenship is utter ******* my vehicle went to them 5times and is still currently there keeping in mind this is month 3 they have my vehicle they could not match the paint could not align panels it was then sent from Rivonia renew it to proline wynberg. They fail to provide feedback they lie about feedback when they actually do provide you with feedback ROBBIE NAICKER apparently the director acts pretty on emails the man never sent an email or acknowledging receipt of a mail or give me a call knowing how disappointed I am with the service. NEVER TAKE YOUR VEHICLE TO THESE PEOPLE **** SERVICE ALL 5 TIMES!

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply02 Sept 2019, 08:34
Official
 
Thank you for your feedback.

We wish to apologize for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Kind Regards