AvdL
Andre van der Lingen

1 reviews | Active since May 2019

24 May 2019, 22:53

Renew-It Rivonia......remove all items from your car.

My vehicle was sent for repairs to Renew-it Rivonia. I went to fetch my vehicle this morning and noticed that my e-tag was removed from the front windscreen and a little toolbox was removed from a compartment on the side of the boot of the vehicle. They are saying that there are no photos proving that it was in the vehicle and I need to follow up with the towing company First Help that towed the vehicle and took the photos.

Only noticed my e-tag was also ****** when driving home on the freeway. After numerous calls to the supervisor I have had no response.

Please ensure to remove all valuables when dealing with them.

0
Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply27 May 2019, 09:13
Official
 

Good Day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.We have escalated the  issue to the Service Manager for resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).