NZ
Nonnhlanhla Z

1 reviews | Active since Sept 2016

03 Sept 2021, 12:53

Renew-It Rivonia will show you flames!

Renew-It Rivonia is showing me flames. They've had my car for over a month. Every week they discover an additional damage that must be fixed- which means ordering parts and another wait. Their explanation is 'the diagnosis machine doesn't pick up all faults right away. So they have repair, paint, run a diagnosis - and surprise, new faults that need further repair.'

It's 2021. In what universe does this make sense? Is this a human body where explorative surgery is ran to get a full diagnosis!

Please, do not use them.

0
Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply07 Sept 2021, 08:26
Official
  Good day Nonhlahla

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the delays in repairs , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  

We have addressed this issue with the management at the Renew-IT Rivonia  and they will be in contact with you.

The Renew-it Team, always@yourservice