GH
Garth H
1 reviews | Active since May 2023
08 Apr 2024, 14:44
Renew-It Rivonia - Shocking Service
This is the most shocking, disgusting experience I have had with a company. Nearly 4mnths to repair my vehicle. No one taking charge. Shocking communication. Do not & I repeat, do not use this company & do not let your insurance company insist you use them.
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Replies (3)
Renew-it Rivonia's replyOfficial
08 Apr 2024, 16:15 Good day Garth
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. Please note that i have sent out an email to follow up on what's causing the delays The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. Please note that i have sent out an email to follow up on what's causing the delays The Renew-it Team, always@yourservice
Renew-it Rivonia's reply08 Apr 2024, 16:15
Official
Good day Garth
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. Please note that i have sent out an email to follow up on what's causing the delays The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. Please note that i have sent out an email to follow up on what's causing the delays The Renew-it Team, always@yourservice
GH
Garth H's updateReviewer Update
08 Apr 2024, 16:53NOTE: What is causing the delays (4 months) is your companies inability to communicate & take ownership.
GH
Garth H's update08 Apr 2024, 16:53
Reviewer Update
NOTE: What is causing the delays (4 months) is your companies inability to communicate & take ownership.
GH
Garth H's updateReviewer Update
10 Apr 2024, 12:38Car wag scheduled to be ready today at 12h00. No vehicle - so clearly it has been ******.
Mission statements posted in their reception area;
" I am the promise of Quality" - bull****
" I am an example for others to follow" - bull****
" I am proud of my work" - bull****
" I am friendly &always willing to assist" - bull****
"I am positive with a great attitude" - bull****
Mission statements posted in their reception area;
" I am the promise of Quality" - bull****
" I am an example for others to follow" - bull****
" I am proud of my work" - bull****
" I am friendly &always willing to assist" - bull****
"I am positive with a great attitude" - bull****
GH
Garth H's update10 Apr 2024, 12:38
Reviewer Update
Car wag scheduled to be ready today at 12h00. No vehicle - so clearly it has been ******.
Mission statements posted in their reception area;
" I am the promise of Quality" - bull****
" I am an example for others to follow" - bull****
" I am proud of my work" - bull****
" I am friendly &always willing to assist" - bull****
"I am positive with a great attitude" - bull****
Mission statements posted in their reception area;
" I am the promise of Quality" - bull****
" I am an example for others to follow" - bull****
" I am proud of my work" - bull****
" I am friendly &always willing to assist" - bull****
"I am positive with a great attitude" - bull****