Renew-it Rivonia, revolting service and recurring lies.

I have previously been a customer at Renew-it Rivonia, and was so impressed with their service. Two years later, I was completely appalled to see their customer service is now completely vanished. As promised by the company I was supposed to receive a quote for the damages within a 24hr period. To this date,I have still not received a quote in two weeks! Please note that I have sent numerous mails to employees named Leigh & Layla. These mails were then forwarded to Mikaeel after Rita and Riaan did not send me a quote after I took my car in. I have phoned multiple times, but to no avail I have still not received any feedback or assistance. The calls go as follows - I phone to request feedback on my quote, no one can comment anything, then when requesting to be put through to a manager they leave me on hold for long periods of time, and then finally I get cut off. This same phone call has been going on for 2 weeks ending in the exact same result every time.

Based on the lack of feedback, as well as the poor service and complete lack of care I will not be taking my car there for repairs. If Renew-It cannot even handle completing a quote, I would be shocked to see how they would actually repair a car.