PH
Pierre H
1 reviews | Active since Oct 2025
02 Nov 2025, 21:51
Renew-It Rivonia-poor show
Returned a second time :initial repair then two follow on visits to deal with quality issues. The last visit I requested they arrange a hire car which they agreed to, but upon booking my car in for repair they wanted me to agree to an excess of R10 000 for cosmetic damages and R15 000 for other for the hire car. I’ve never had to pay such high values for a hire car. Needless to say I refused to agree to that and did not take the hire car. It cost me uber trips for the next day. When I scrutize the workman ship now things just appear sub standard I certainly won’t recommend them to anyone
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Replies (1)Renew-it Rivonia's replyOfficial
03 Nov 2025, 16:43 Good day Pierre H
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Renew-it Rivonia's reply03 Nov 2025, 16:43
Official
Good day Pierre H
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
