pP
prishen P
1 reviews | Active since Jan 2018
01 Jul 2023, 09:34
renew it rivonia no turnaround times
vehicle is for simple repairs going for 2 weeks claiming Mercedes Benz for delays,i requested my insurance not to send my vehicle to them but it seems the assessing company gets a kick back, no assessor came out I was requested to send photos and do an assessment myself *** am I paying insurance for now they want to repair and not replace items I am annoyed with this entire situation and on top it the advisor calls me and gives me breakdown of the wrong vehicle twice do you guys know what you doing
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Renew-it Rivonia's replyOfficial
04 Jul 2023, 09:37Good day Prishen,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.
Renew-it Rivonia's reply04 Jul 2023, 09:37
Official
Good day Prishen,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.