1 reviews | Active since Mar 2017

28 Jun 2023, 14:45

Renew-IT Rivonia is terrible!

Worst experiance ever! Do not take your car here! They claim to be waiting on dealership for parts. Then I get forced to collect my car else they will charge a storage fee!! I had to leave work mid day to collect.. When i get there, my torn bumper has been repaired really badly instead of being replaced as per quote. Isnt this *****? The reverese sensor fell through just by touching it. The paint work is terrible. No manager available to discuss this with. Absolutely shocking!

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply28 Jun 2023, 16:54
Official
 Good day Tony, Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectations.

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Rivonia.

They will be responding directly with you to find immediate resolution.  The Renew-it Team, always@yourservice.