RENEW IT RIVONIA DISGUSTED SERVICE

Hi

My vehicle was sent to Renew It Rivonia on the 1st August 2018 . Miway team took 2 weeks to finalize the claim , given time frame. Upon inquiry 4 weeks later , Renew it were still waiting for PARTS that were ordered 2 weeks prior . After numerous calls pleading for my vehicle to completed im guaranteed by Thalitha Abrie that my vehicle will be ready and it will be 100% perfect ! She guarantees me that it will be 100% perfect as the least they can do for taking so long with minor damage repairs. Repair time 2 months . 25 September 2018 8:30 am receive a call , vehicle is ready for collection . Take time off from work to go and collect and to my utter disgust the vehicle is in a state inside and out , I ask if QA was done on the car and the assure me it has been through so called QA . QA Manager Jaques Du Plessis is present and i point all my issues with the vehicle . Jaques promises me vehicle issue will be rectified and car will be delivered. 4 days Later after numerous calls and complaints to Robbie Naicker Workshop Manager my vehicle is delivered at 6:30 pm at night in the rain , excess paid , inspection cant be done at night and in the pouring rain . I take Renew IT word that the vehicle is 100% this time . To my dismay and utter disappointment the vehicle still has issues .

Bumper looks like it was painted in a backyard rather than a huge established PANEL BEATER ! Paint marks on the side of the vehicle where repairs were not even carried out ! Number plate holder removed for what reasons i do not know , no repairs were carried out on that area ! Entire vehicle not polished to blend in paint . Right front door squeaks on opening / closing. Right rear sill not polished properly. Line can be seen .

I am flabbergasted to think that I have dealt with managers and yet my vehicle is returned to me in this state .

STAY AWAY FROM RENEW IT PANEL BEATERS .

1 More thing MIWAY still has NOT SORTED THIS ISSUE OUT !