Renew-IT Rivonia ******** Conduct

On 21 September 2020, l got my car towed to Renew-It Rivonia for repairs. I received an SMS on 22 September 2020 notifying me that they had received my car. On the same day, l wrote an email to Wiena Hough advising them to proceed with fixing my car then invoicing me. She responded on 23 September 2020 asking what needed to be done to the car and l explained. I never heard back from her or anyone from that company. On 3 October 2020, I wrote to Wiena Hough once again asking for progress. She then forwarded me an internal email from her boss saying l should pay 75% of the bill that had been previously quoted to my Insurers before they could start fixing my car. I asked for banking details via email, and never got any response! I have written more emails copying

Hough, W. (Wiena) Burger, M. (Marius) Solomon, M (Meekaaeel)

No one has responded to me. Right now l have just received a storage bill of R17,000 dating back to the day my car was towed to Renew-IT Rivonia. This is an attempt to commit ****************! My car should have been repaired and l should have paid R29,000 as quoted! Why am l now being charged for storage? And my car has not been repaired; and l do not have a clue where they stored my car!!!!