DK
Diane K

1 reviews | Active since Jun 2024

03 Sept 2024, 10:33

Renew It Rivonia

I received my car back yesterday for a damaged Aircon. It was fixed. When I tried to drive it this morning an engine light came on and the car was stuttering and battling to go. When I called Brendel at Renew It, he said they fixed the compressor and nothing else was wrong. He said maybe my car needs a service. It was serviced in April. The have clearly damaged something. Their communication over the last two weeks has been very bad. My car has gone from a problem free car to not being able to be driven. Very disappointing.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply03 Sept 2024, 11:13
Official
Good day Diane De Kock

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the management at Renew-It Rivonia.
 
The Renew-it Team, always@yourservice