Renew IT Revonia a No No!!!

After the insurance had approved Renew IT Revonia called and asked me to bring my vehicle on the 1st June Monday and I was promised that it would take 3 to 4 days by which I will have my vehicle back, and this was justifiable as it wasn’t must of a job since my went car went drive-able. All they had to fix was my headlight. Today marks the 4th week and my car is still not ready.

The highlights of these weeks have been clouded with;

· Unnecessary delays that have been followed by misleading communication and at times the lack of even at the hand of senior people, empty promises consistently.

· The time delays have also imposed a huge and painful inconvenience to my life, especially during this pandemic.

· Furthermore a financial burden of having to use Uber / Bolt for a longer period than I had envisaged.

· Eventually on the 20th June I was told the vehicle was now complete and I was to collect, upon arrival the vehicle was far from ready instead they were quick to pass the buck to the insurance, claiming that they had not authorized additional parts ( this seems to be their famous line judging by other complaints I've seen).

They do not return calls despite promises!!!

Quite honestly I would not recommend them to anyone, they service is terible!